How do I clean or replace the filters?Updated 2 months ago

The filters are pre-installed on your machine when you unbox. Filters are easily rinsed clean between uses and can be replaced after heavy use. Your filter should be cleaned at least once a month with the below steps. Take care to clean more regularly if your machine is used frequently. If you need to purchase any replacement filters or parts, you can purchase replacement parts here.

For full illustrations on these steps, please follow your user manual

FM-01 Original model:

To clean the HEPA Filter in your FM-01 Original model:

This filter is fit on your machine. You can reveal it by removing the collection container. 

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your filter.
3. Rinse your filter with cold tap water. Shake off any excess water.
4. Allow the filter to completely dry in a well-ventilated area for at least 24 hours.
5. When the filter is completely dry, install the filter back on the machine. Warning: Never install a wet filter on your machine.

To replace the HEPA Filter in your FM-01 Original model:

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your filter and replace with the new one.

To clean the Black Sponge Filter in your FM-01 Original model:

This filter rests on the outside of your collection container's metal lid. This should be cleaned at least once a month with the below steps. Take care to clean more regularly if your machine is used frequently.

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container.
3. Clean both your metal filter on the lid and the sponge with cold tap water. Squeeze out any excess water from the sponge.
4. Allow the black filter to completely dry in a well-ventilated area for at least 24 hours. 
5. When the filter is completely dry, fit the sponge back onto the metal lid and ensure a correct fit onto your collection container. Warning: Never install a wet filter on your machine.

To replace the Black Sponge Filter in your FM-01 Original model:

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container and replace with a new one.

If you need to purchase any replacement filters or parts, you can purchase replacement parts here.

FM-02 Professional PLUS model:

To Clean your HEPA filter:

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your filter. 
3. Rinse your filter with cold tap water. Shake off any excess water.
4. Allow the filter to completely dry in a well-ventilated area for at least 24 hours.
5. When the filter is completely dry, install the filter back on the machine. Warning: Never install a wet filter on your machine.

To Replace your HEPA filter:

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your filter and replace with a new one.

To Clean your Black sponge filter: 

Your collection container lid is a metal filter that is fit with a sponge filter as well. This should be cleaned at least once a month with the below steps. Take care to clean more regularly if your machine is used frequently.

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container. 
3. Clean both your metal filter on the lid and the sponge with cold tap water. Squeeze out any excess water from the sponge.
4. Allow the black filter to completely dry in a well-ventilated area for at least 24 hours. 
5. When the filter is completely dry, fit the sponge back onto the metal lid and ensure a correct fit onto your collection container. Warning: Never install a wet filter on your machine.

To Replace your Black sponge filter: 

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container and replace with a new one.

If you need to purchase any replacement filters or parts, you can purchase replacement parts here.

FM-04 ULTRA model:

To Clean your High Performance filter under the collection container:

This filter is fit on your machine. You can reveal it by removing the collection container. 

1. Unplug your machine from electrical power.
2. Locate the button to release your canister on the side of your furMe. Depress this button and lift the handle of the collection container up and away from the unit.
3. Use a screwdriver to remove the 2 screws securing the filter in place. 
4. Rinse your filter with cold tap water and tap out excess water. Allow the filter to dry completely for at least 24 hours. 
5. Once completely dry, install the filter back on your machine and secure with the two screws. Warning: Never install a wet filter on your machine.

To Replace your High Performance filter under the collection container:

This filter is fit on your machine. You can reveal it by removing the collection container. Please note it is secured in place with 2 screws. 

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine, use a screw driver to remove the 2 screws and remove your filter and replace with the new one. Do not discard the screws. 

To Clean your Black sponge filter: 

Your collection container lid is a metal filter that is fit with a sponge filter as well. This should be cleaned at least once a month with the below steps. Take care to clean more regularly if your machine is used frequently.

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container. 
3. Clean both your metal filter on the lid and the sponge with cold tap water. Squeeze out any excess water from the sponge.
4. Allow the black filter to completely dry in a well-ventilated area for at least 24 hours. 
5. When the filter is completely dry, fit the sponge back onto the metal lid and ensure a correct fit onto your collection container.  Warning: Never install a wet filter on your machine.

To Replace your Black sponge filter: 

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and remove your black sponge filter from the container and replace with a new one.

To Clean Your High Performance filter underneath your unit:

This filter is fit on the underside of your machine.

1. Unplug your machine from electrical power.
2. Flip your machine upside down to reveal the bottom of the unit. Use your thumb to release the compartment lid on your filter and pull out the filter.
3. Tap out any dirt or dust, then rinse with cold water.
4. Allow the filter to completely dry in a well-ventilated area for at least 24 hours. When the filter is completely dry, install the filter back on the machine. Warning: Never install a wet filter on your machine.

To Replace Your High Performance filter underneath your unit:

1. Unplug your machine from electrical power.
2. Remove the collection container from your machine and flip your unit on it's side or upside down. 
3. Use your thumb to release the compartment lid and pull out the filter. 
4. Remove your filter and replace with the new one.