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If you have a .edu or .net email address, login to your email provider through a browser on a laptop/desktop computer and check your spam/junk folder. Our customer service email replies or order notification emails often end up in there. We reply to

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We can be reached via email and respond very quickly or within 24-48 hours at [email protected]. You can reach also reach our customer service team by phone during normal business hours M-F for assistance with both new and existing orders. If we ar

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